• First-time setup in RepairAmigo — A short screen walkthrough of setting up RepairAmigo the first time: shop details, first login and the main screens.
• Add users and roles in RepairAmigo — How to add staff accounts and choose what each role can see and do in RepairAmigo.
• Add employees and technicians — Adding employees and technicians so every repair order shows who handled it.
• Shop settings and prices setup — Setting shop details and a price list for common repairs in RepairAmigo.
• Shop settings and price lists in RepairAmigo — A closer look at the settings screen and how price lists are organized.
• Intake: create a new repair order — Checking in a customer's device and creating a new repair order in RepairAmigo.
• Repair status updates — Moving a repair through its statuses so the shop always knows what is ready and what is waiting.
• Repair order details and status texts — The repair order detail screen and sending status text messages to customers.
• Ring up a repair sale — Charging a customer for a finished repair at the counter.
• POS sale and repair checkout — Using the point of sale screen for product sales and repair checkout.
• End-of-day drawer count — Counting the cash drawer at closing and comparing it with the day's sales.
• End-of-day cash count and safe — Closing out the day: cash count, moving cash to the safe and reviewing the totals.
• Repair shop reports explained — A tour of the main reports: sales, repairs and technician work.
• Reports in RepairAmigo — Finding and filtering reports to see how repairs are moving through the shop.
• Refunds and warranty search — Looking up a past repair for a warranty claim and handling a refund or return.
• Search tickets, history and tasks — Finding any ticket, its history and open tasks from the search bar.
• Customer search and to-do tasks — Searching customers and keeping a shop to-do list in RepairAmigo.
• Parts and screens inventory — Adding parts and screens to stock and seeing what is running low.
• Track used devices for sale — Keeping used devices for resale in inventory with their details.
• How to wipe demo data — Removing the sample demo repair orders with Owner data reset before going live.