Free software made for phone, computer and console repair.

Software made for phone, computer and console repair counters

Most “shop software” is built for auto garages or field-service crews. RepairAmigo is built for the counter where someone hands you a cracked phone, a laptop that won’t boot or a console with a dead HDMI port, and wants a price right now.

• Intake in seconds. Returning customers come up by phone number. Device, brand and model pickers and per-device problem lists keep every intake the same, and the receipt prints with a barcode.
• Prices that don’t depend on who is at the counter. Labor, parts and tax come from your own price list, with aftermarket and premium screen tiers, minimum labor and add-ons. Missing prices are flagged, never guessed.
• Parts that count themselves. Saving a repair deducts the screen or part from inventory, and low or negative stock shows up on the ticket.
• Customers who don’t have to call. Turn on optional texting and customers get a text when their device is received, needs their input, or is ready for pick-up. You connect your shop’s own Twilio account and pay Twilio directly for messages.
• The back office, too. Cash and safe balances, Owner, Manager and Technician roles with change logs, commission tracking per tech, built-in warranty returns and reports.

RepairAmigo is free and self-hosted: it runs as one virtual machine in the free VirtualBox software, on a Windows, Linux or Intel Mac computer in your shop, and your team opens it in a browser on any computer, tablet or phone on the shop network. Your shop, your server, your data.

RepairAmigo gives repair shops the same core tools they’d otherwise pay a monthly subscription for (repair tickets, inventory, a point of sale for cash sales, and reports), for free. If you’ve used tools like RepairShopr or RepairDesk, RepairAmigo covers the same everyday work, free.

Pick your shop type

• Cell phone repair shop software: fast intake, screen-tier pricing, screen and parts inventory, warranty returns and customer texts.
• Computer repair shop software: separate problem lists for laptops and desktops, price-list quotes, parts inventory including SSDs, and commission per tech.
• Electronics and console repair: one system for phones, consoles and computers, with HDMI ports as a built-in part type.
• What “free and self-hosted” really means: what you get, what you provide, and how setup works.

Free printable guides for your counter

No sign-up, no software needed: a device intake checklist, a repair ticket and work order, a warranty policy template and a repair price worksheet, each a one-page PDF. See all guides.

Guides for running a repair shop

• How to start a phone repair business: skills, legal setup, bench tools, parts suppliers, pricing, paperwork and software, step by step, plus a checklist.
• Repair shop inventory management: how to name, receive, count and reorder screens and parts, and why every part should be tied to a repair ticket.
• Phone repair tools list: opening tools, drivers, heat, ESD protection, magnification, test gear and battery safety, plus how to lay out a repair bench.
• How to diagnose phone problems: a step-by-step process for repair techs, from the customer’s answers and a visual check to known-good test parts and a written quote.
• Computer repair checklist: intake, first power-on, diagnosis, quote, repair, quality control and pickup for PCs and laptops, step by step.
• How much to charge for computer repair: your cost per bench hour, hourly vs flat rate, a service menu and parts priced the same way every time.
• Phone repair training: the skills to learn in order, how to practice without risking customer phones, and how to train or hire techs.
• Phone screen quality grades: OEM, soft OLED, hard OLED, incell and LCD, and how to label, stock and quote them and set warranty by grade.
• Water-damage repair quotes: intake questions, staged quotes, warranty wording and bench notes for liquid-damage jobs.
• Battery replacement workflow: confirm it is the battery, handle swollen batteries safely, quote the whole job, track batteries and sort out warranty claims.
• What to ask customers at intake: what to ask at drop-off about backups, passcodes, account passwords, earlier repairs, approval limits and pickup.
• Screen repair intake: photos, damage notes, hidden faults to test and the customer’s acknowledgment before a cracked-screen repair.
• Adding console repair: which PS5 and Xbox jobs to start with, bench setup, console intake, parts tracking and warranty terms.
• Laptop repair tickets: diagnosis notes anyone can follow, approvals you can prove, data consent and parts tracked to the job.
• Charging port repair tickets: test before you quote, log port cleanings as their own job, track port parts and handle warranty comebacks.
• Repair ticketing system: what every repair ticket should capture, a small set of statuses, and habits that keep devices from getting lost.

What you need

• A computer that stays on during business hours and meets the minimums above: at least 16 GB of RAM and 8 CPU threads, so the VM gets its 8 CPUs and 8 GB.
• The free VirtualBox software. The setup guide shows every step, with screenshots.
• Your shop network, so staff can open RepairAmigo in a browser on any computer, tablet or phone in the shop.

Common questions