Free cell phone & computer repair shop software, self-hosted.

“Free” gets used loosely, so here are the details

This page spells out exactly what you get, what you provide, and how setup works.

Just getting started? Read how to start a phone repair business, step by step.

What “free” means here

RepairAmigo is free to use. That covers:

• The whole system. Intake, instant pricing, repair tickets, live inventory, cash management, users and roles, customer text updates, warranty returns, reports and the cash sale screen are all part of RepairAmigo.
• No ticket or user limits. RepairAmigo runs on your own hardware and doesn’t limit how many repairs you take in or how many staff you add.
• Your data, exportable. The Owner can export the whole database as a SQL backup, every table as CSV files for Excel, or an encrypted migration package.

In other words, RepairAmigo gives your shop the same core tools you’d otherwise pay a monthly subscription for (repair tickets, inventory, a point of sale for cash sales, and reports), for free. If you’ve used tools like RepairShopr or RepairDesk, RepairAmigo covers the same everyday work, free.

What you provide

Free software still runs on something. Here is the honest list.

• A computer that stays on. RepairAmigo runs as a virtual machine in VirtualBox, which is also free. At minimum you need a 64-bit Intel or AMD computer with 16 GB of RAM and 8 CPU threads, running Windows 10/11, Linux or macOS on an Intel Mac. The RepairAmigo VM itself uses 8 CPUs and 8 GB of RAM; the rest keeps the VM and the computer running smoothly. Apple Silicon Macs (M1–M4) are not supported.
• Your shop network. Staff open RepairAmigo in a browser on any computer, tablet or phone on the same network. A wired connection for the host computer is best; some guest or mesh Wi-Fi networks block the bridged connection the VM needs.
• Some setup time. Plan on about an hour (an estimate; it depends on your computer). You install VirtualBox, import RepairAmigo.ova, switch the network adapter to “Bridged”, start the VM and open the address it shows. The setup guide walks through every screen with screenshots.
• Your own backups. Because the data lives on your computer, keeping copies is your job. Export regularly and store copies on another device, like a USB drive or a second computer. Deleting the VM deletes the data inside it, so always export first.
• Customer texting, if you want it. Texting is optional and off by default. To turn it on, you connect your shop’s own Twilio account and pay Twilio directly for the messages you send. Texting needs an internet connection.

What self-hosted means in practice

The software and your data live on a computer in your shop, and staff use RepairAmigo in a browser on the shop network. You set it up yourself, with the guide, and you keep your own backups. In return, your customer list stays on a computer you control.

What’s included for phone and computer repair shops

• Smart intake: returning customers found by phone number; device, brand and model pickers; problem lists per device type; serial number or IMEI recorded on each ticket and searchable; printed receipt with barcode.
• Instant pricing: labor, parts and tax from your price list; aftermarket and premium screen tiers; minimum labor and add-ons; missing prices flagged, never guessed.
• Repair workflow: Repair Performed lists, repair statuses the Owner or Manager can add, remove and reorder, comments and the assigned tech on every ticket, commission tracking per tech.
• Live inventory: screens by model, quality and color; batteries, charging ports, cameras, speakers, HDMI ports and SSDs built in, plus any other part names you stock; parts deducted automatically when a repair is saved; low and negative stock warnings.
• Cash management: register and safe balances, deposits and withdrawals with typed confirmations, and a daily sales summary by text when texting is on.
• Users and roles: Owner, Manager and Technician, a manager password for sensitive settings, change logs for every list.
• Warranty built in: warranty returns linked to the original repair, prioritized and costed against the original technician.
• Reports and POS: sales, commissions, refunds and returns; a cash sale screen for accessories and walk-ins.
• Mobile: the same rules and prices in a phone browser, for updating tickets and counting stock from the bench.

See it by shop type: cell phone repair shop software · computer repair shop software · electronics and console repair.

Setting it up in three steps

1. Install VirtualBox on the shop computer that will host RepairAmigo.
2. Import RepairAmigo.ova and set its network adapter to Bridged so every device in the shop can reach it.
3. Open the address it shows in a browser, create the Owner account, then add your devices, prices and staff once.

The full walkthrough, including BIOS virtualization settings and auto-start, is in the setup guide.

Common questions