Free phone repair software: a 12-point checklist

The checklist

1. Intake fast enough for a rush hour (returning customers found by phone number).
2. IMEI or serial recorded on every ticket.
3. Printed ticket with a barcode and a claim stub.
4. Statuses you can edit.
5. Assigned tech and notes per ticket.
6. A central price list that flags missing prices instead of guessing.
7. Parts inventory tied to tickets.
8. Warranty returns linked to the original repair.
9. End-of-day cash count.
10. Customer text updates (RepairAmigo uses your own Twilio account).
11. Role permissions (RepairAmigo uses Owner, Manager, Technician and Other roles).
12. Real language support; RepairAmigo has a separate Spanish edition.

Red flags

A card required to download, unclear data terms, no printing or inventory in the free tier, or no way to back up.

RepairAmigo

RepairAmigo is free, with no ticket or user limits. It runs as a virtual machine on a shop computer (Windows, Linux, or Intel Mac with VirtualBox), and records are stored on that machine. Download it, or compare with our free repair shop software overview.