What belongs on the list
Break every common job into three parts:
- Labor — open, diagnose, install, test, and hand back. Set a minimum labor so tiny jobs still cover ticket time and customer talk.
- Parts — your cost plus the margin you choose for shipping, DOA, and returns. Name the model and the quality grade you stock, not vague labels.
- Tax — applied the same way every time, not rounded by feel at the register.
Add-ons (backup, same-day rush, screen protector at pickup) get their own rows. Work that is not on the list is quoted by the owner or manager, not invented at the counter. For computer and laptop pricing patterns, see how much to charge for computer repair.
Screen quality tiers (concepts, not brand names)
Treat aftermarket/generic and premium tiers as separate line items. Quote at least two grades when you stock them, put the chosen grade on the ticket before you open the device, and match the same names in parts inventory. Deeper detail: phone screen quality grades.
Missing prices: flag, do not guess
If a model or failure is not on the list, do not invent a number at intake. Flag it, confirm the part cost, then add the row to the central list so the next quote is solid. That habit protects margin and keeps work orders honest.
Keep one list current
Only the owner or manager edits; everyone else quotes from it. Review on a fixed cadence (new popular models, supplier cost changes, renamed grades). Retire dead models so the list stays short enough that staff actually use it. Wire the same list into checkout so the point of sale never depends on a sticky note.
Checklist
- Common jobs have labor + parts + tax rows.
- Minimum labor is defined.
- Screen grades are named on the list and in inventory.
- Add-ons and rush charges are written down.
- Edit rights are limited; quote rights are shared.
- Missing prices are flagged, never guessed.
- Last review date is known.
- Quotes land on the ticket before work starts.
How RepairAmigo helps
RepairAmigo is free software for phone, computer and console repair shops, built inside a busy shop that has processed more than 50,000 repair tickets. Made in Texas. When you pick the device and the problem, it calculates labor, parts and tax from your own price list, with aftermarket and premium screen tiers, minimum labor and add-ons. Missing prices are flagged instead of guessed, and managers edit the list in one place. It runs as a VirtualBox virtual machine on a Windows, Linux or Intel Mac in your shop; staff use it from any browser on the shop network. A full Spanish edition is available.
Download RepairAmigo free or read the setup guide. More context: cell phone repair shop software.
FAQ
What should a repair shop price list include?
Labor, parts and tax for frequent jobs; named screen tiers when you stock them; minimum labor; add-ons; and a clear rule for missing prices.
Should labor and parts be separate?
Yes. You can change part cost without rewriting labor, and the other way around, without rebuilding the whole table.
Does RepairAmigo cost anything?
No. RepairAmigo is free, with no ticket or user limits.
Related: deposit at drop-off.
Questions?
Read the setup guide or go back to More about RepairAmigo.
Made in Texas.