Repair price worksheet: build a consistent phone repair price list.

Set your rules once

Apply the formula

Price = part cost + allowance (part cost × %) + labor, then round up. If the labor for a job is below your minimum, use the minimum. Add tax as your local rules require.

Worked example (made-up numbers)

These numbers only show the math. Use your own supplier costs and labor rates.

Fill in the price list

The worksheet has 19 rows with these columns: device/model, repair, part cost (aftermarket), part cost (premium), labor, price (aftermarket), price (premium), supplier/notes.

Pricing habits that hold up

• Quote both tiers and let the customer pick. Then write the choice on the repair ticket.
• The allowance pays for the screen that cracks during install and the part that arrives dead. Shops that skip it end up paying for those out of labor.
• A labor minimum protects small jobs. A five-minute charging-port clean still takes a ticket, a test and a conversation.
• No price on the sheet? The manager quotes it. Guessing at the counter is how price lists drift.
• Review on a schedule, because part costs move. Note the supplier so you know where each cost came from.

How much to charge for phone repair

The formula above turns a part cost into a price. But where does the labor number come from, and how do you know the result is right for your area? Work through these five inputs once for each repair type, then write the results into Step 1.

1. Part cost. What you actually paid, shipping included. The allowance from Step 1 covers parts that arrive dead or crack during install.
2. Labor = repair time × hourly rate. Time the repair as it really happens in your shop, from opening the ticket to the final test, not the fastest time you’ve ever done. For the rate, start from what the shop needs to earn per hour of bench work, and remember that not every open hour is a billable hour.
3. Overhead share. Add up your monthly fixed costs (rent, power, internet, insurance, tools) and divide by the number of repairs you finish in a typical month. Every job should carry its share.
4. Warranty reserve. A small amount per job for comebacks: the redo labor, and the second part if your allowance doesn’t already cover it. Don’t count the same cost twice.
5. Round up, then check your local market. Compare with what several shops near you charge for the same repair on the same model, from their posted prices or a quote.

Setting a phone screen repair price

Screens are where pricing goes wrong most often, because each model comes in more than one quality level. Price every model and tier separately, and quote aftermarket and premium side by side so the customer chooses.

Example with made-up numbers (continues the worked example above):

These numbers only show the method. Use your own costs, times and rate.

If your price is above the local market

Don’t cut it right away. Check the inputs first: is the repair time realistic, is overhead spread over too few jobs, is the part costing more than it should? If the price is still higher, make sure the customer can see what it includes, such as the tier choice, your warranty and the turnaround. If your price is far below the market, you may be paying for your customers’ repairs out of your own labor.

The same rules in RepairAmigo

RepairAmigo, free software for cell phone, computer and electronics repair shops, prices the job the moment a problem is picked: labor, parts and tax from your own price list, aftermarket and premium screen tiers, minimum labor and add-ons. If a model has no price, it’s flagged instead of guessed. The manager changes a price in one place and every counter sees it. See cell phone repair shop software.

Frequently asked questions